The ELT APP Platform is a property of and operated by EASY LOCAL TECH
The ELT App Platform provides every user with a platform where they can avail of specific carriage services which are offered by us. The ELT App Platform will be presently accessed on our website, www.eltapp.com, The ELT Mobile Application or by calling us on +91 91 04 04 04 93, where our team will make a booking for you on the ELT App Platform.
Use of the ELT App Platform is governed by the following terms and conditions ("Terms of Service"). Please review the Terms of Service carefully. The use of any other product or service offered by ELT App (including access to its websites) shall be governed by same terms and conditions and are covered by these Terms of Service.
By using the ELT App Platform, you are agreeing to comply with and be bound by the Terms of Service. If you do not agree to the Terms of Service, you should not use the ELT App Platform.
The terms “we” and “us” refers to ELT App and its affiliates any successor entity, the term “you” refers to you, the user of the ELT App Platform.
What do we provide on the ELT App Platform
We operate as a goods transport agency including through the ELT App Platform and through any other related websites, toolbars, widgets, applications, mobile apps, or other distribution channels (including application programming interfaces) we may, from time to time, operate. Users of the ELT App Platform and our carriage services would be permitted to send consignments through our services to their selected receivers / consignees. From time to time we may also provide value added services and other services through the ELT App Platform. You may use the ELT App Platform for your personal and business use or for business purpose of the business entity or organization that you represent.
You, as the consignor, shall be required to comply with all applicable laws when engaging with our carriage services for delivery of your selected goods consignment to the receiver / consignee. You must understand that by using the ELT App Platform you are entering into a contract of carriage for the consignment with us and these terms of service shall apply to our arrangement wherein we provide you logistics and carriage services as a goods transport agency. We reserve the right to provide our carriage services and other services to you, at our sole discretion, and upon the terms of service set out here, or other terms we may specifically communicate from time to time. We are not responsible for any loss caused to you arising out of the carriage services being provided by your use of the ELT App Platform. We shall issue a goods receipt / consignment note, based on these terms of service.
Acceptance of the Terms
By using the ELT App Platform, you are agreeing to comply with the Terms of Service.
Your use of the ELT App Platform is subject to the Terms of Service, which may be updated from time to time without prior notice to you.
Your acceptance of the Terms of Service is valid, binding and constitutes the entire agreement between us (irrespective of whether you are a user of or visitor to the ELT App Platform). The Terms of Service supersedes all prior or contemporaneous agreements, representations, warranties and understandings with respect to the ELT App Platform, and the services that are provided to you through the ELT App Platform.
Eligibility
By using the ELT App Platform, you represent and warrant that
You are not eligible to use the ELT App Platform if you are our competitor, or if you operate a similar business or platform. The ELT App Platform is available only to genuine users who are accessing it for their personal or business purposes.
USE OF CONTENT
All logos, brands, marks headings, labels, names, signatures, numerals, shapes or any combinations thereof, appearing in this site, except as otherwise noted, are properties either owned, or used under license, by the business and / or its associate entities who feature on this Website. The use of these properties or any other content on this site, except as provided in these terms and conditions or in the site content, is strictly prohibited.
You may not sell or modify the content of this Website or reproduce, display, publicly perform, distribute, or otherwise use the materials in any way for any public or commercial purpose without the respective organization’s or entity’s written permission.
ACCEPTABLE WEBSITE USE
(A) Security Rules
Visitors are prohibited from violating or attempting to violate the security of the Web site, including, without limitation, (1) accessing data not intended for such user or logging into a server or account which the user is not authorized to access, (2) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization, (3) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus or "Trojan horse" to the Website, overloading, "flooding", "mail bombing" or "crashing", or (4) sending unsolicited electronic mail, including promotions and/or advertising of products or services. Violations of system or network security may result in civil or criminal liability. The business and / or its associate entities will have the right to investigate occurrences that they suspect as involving such violations and will have the right to involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations.
(B) General Rules
Visitors may not use the Web Site in order to transmit, distribute, store or destroy material (a) that could constitute or encourage conduct that would be considered a criminal offence or violate any applicable law or regulation, (b) in a manner that will infringe the copyright, trademark, trade secret or other intellectual property rights of others or violate the privacy or publicity of other personal rights of others, or (c) that is libelous, defamatory, pornographic, profane, obscene, threatening, abusive or hateful.
Registration and Your Account
You can create an account with us by registering on the ELT App Platform. The registration of your account on the ELT App Platform is subject to you satisfying the Terms of Service at all times.
If we have reasonable grounds to suspect violation of these Terms of Service or that registration information you have provided is untrue, inaccurate, outdated, or incomplete, we may terminate your account and refuse current or future use of any or all parts of the ELT App Platform.
Security and Access of Your Account
You are solely responsible for maintaining the confidentiality of your username and password and for all activities carried out under your account. We are not responsible for any loss or damage to you or any third party that may be incurred as a result of any unauthorized access and/or use of your account, or otherwise.
You agree not to use the account, username or password of another user (unless validly authorized) at any time or to disclose your password to any third party or do anything else that might jeopardize the security of your account. You agree to notify us immediately of any unauthorized use of your account.
You agree not to access or use the ELT App Platform in any manner that could damage, disable, overburden, or impair any computer system, network, website, the ELT App Platform or any other product, service or website operated by us or any other person. You also agree not to interfere with or attempt to gain unauthorized access to any parts of the ELT App Platform or any accounts, computer systems or networks, etc.
You agree not to use any robot, spider, scraper or other automated means to access the ELT App Platform or any other product, service or website operated by us or any other person. We may, at our sole discretion, permit the use of distribution channels such as application programming interfaces for the ELT App Platform.
Your Content, User Data and Privacy
We are concerned about your privacy and have developed a policy to address privacy concerns. Any personal information collected on the ELT App Platform may be accessed and stored globally and will be treated in accordance with our Privacy Policy which can be accessed here http://www.eltapp.com/privacy-policy
Any content you create or store on the ELT App Platform (collectively, “Content”) remains yours. You are solely responsible for your Content and the consequences of its transmission. You are further responsible for ensuring that you do not accidentally make any private Content publicly available. Any Content that you may receive through the use of the ELT App Platform from your is provided to you ‘AS IS’ for your information and personal use only and you agree not to use or otherwise exploit such Content for any purpose without the express written consent of the person who owns the rights to such Content. You represent and warrant that the Content does not violate any applicable law, rule or regulation or third party rights. You agree to indemnify us against any claims against us arising out of your Content.
You agree not to use, display or share your Content or any data we provide you in a manner inconsistent with the Terms of Service or any applicable law, rule or regulation. We are not under any obligation to keep back-up copies of the Content once your account is deleted. We make no guarantee that Content will be safely stored on the ELT App Platform. To be safe, you should independently back-up your Content, to the extent permitted herein and by applicable laws, rules and regulations.
Subscription to Beta Services
We may offer certain services on the ELT App Platform as closed or open beta services (“Beta Services”) during the testing and evaluation period. You agree that we have the sole authority and discretion to determine the period of time for testing and evaluation of Beta Services. We reserve the right to fully or partially discontinue, at any time and from time to time, temporarily or permanently, any of the Beta Services with or without notice to you. We also reserve the right to make the Beta Services available for a subscription fee.
Pricing
Information on the indicative pricing and charges for all services offer on the ELT App Platform is available on the ELT Mobile App or will be informed by our Call Center representative at the time of booking. The actual pricing and charges will be known to you once we have the information regarding your consignment and the destination and any other relevant information. We reserve the right to change the pricing without notice to you since it is dynamic and pricing is based on several factors depending on the nature of your consignment. We also reserve the right to customize the pricing for different users based on specific requirements applicable to each booking.
Payments, ELT Wallet, Invoicing and Taxes
You shall pay the charges and any fee or levy presently payable or hereinafter imposed by the law or required to be paid for availing the services. You may choose to make payment for the services availed by any of the following methods:
Cash payment:
Where you opt to pay by cash, you shall make the cash payment upon delivery of your consignment to the person / driver of the vehicle carrying your consignment, as nominated by ELT App. You are required to make payment of the price communicated to you, and we through the person / driver collecting your consignment may be entitled to withhold the consignment or take any further action against you if you fail to make payment as per the agreed terms. Cash can be paid to us by ELT at pickup or delivery spot as per your convenience.
Online payment:
Online payment for the services shall be made to us at the time of booking our services and can be made either via credit card / debit card / cash cards, net banking, NEFT, RTGS, IMPS, wallets etc., as may be processed by independent payment service providers, through other banking channels, or under the advance payments scheme operated by us only for users of the ELT App Platform as a closed group e-wallet. In the event the payment cannot be accepted through the online payment methods, you will have to make a cash payment of the charges to us by directly making payment to the person / driver collecting your consignment. We may offer discounts and consequent deductions in the charges to be paid by you at our sole discretion. Any requests for refunds will be reviewed in light of the refund policy applicable.
We will generate an invoice which will be sent across to you by e-mail upon the completion of the services. The invoice shall be indicative of all applicable charges including but not limited to the surcharge, toll charges, right time charge, wait time charge, service tax or any other fees / taxes / charges we may incur in the provision of the services.
You are responsible for paying all fees and applicable taxes associated with the services in a timely manner with a valid payment method. Your use of the ELT App Platform and/or the services we provide you may be subject to taxes, duties and fees payable in India and/or your location. You shall be solely responsible for payment of all such taxes, duties and fees and the charges provided by us are exclusive of any taxes, duties and fees. In certain cases, we may have the obligation to pay taxes, duties and fees arising out of our arrangement and such taxes, duties and fees shall be charged to you in addition to any payments you make for the services. If the payment method specified by you fails or your account is past due, then:
You agree to submit any disputes regarding any charge to your account in writing to us within (15) days of such charge, otherwise such dispute will be waived and such charge will be final and not subject to challenge.
Insurance and Liability:
We shall not incur any liability to you for providing you with the services and access to the ELT App Platform. Notwithstanding this, in the event we are ever held liability for any loss suffered by you, our liability shall not exceed the fees received by us for the particular services you have selected on the ELT App Platform. No liability shall be incurred by us in the event of a force majeure event resulting in the disruption of the services.
You will be required to indemnify us from and against and in respect of any or all liabilities, losses, charges and expenses (including legal fees and costs) claims, demands, actions and proceedings which we may incur or sustain directly or indirectly from or by any reason of or in relation to the use or proposed use of the ELT App Platform or a breach of any representations and warranties made by you, and shall pay such sums on demand by us.
We recommend that you insure any and all goods that you may seek to transport under our services including by use of the ELT App Platform. A reputed insurer in India has provided you with the ability to insure your goods when you are completing a booking on the ELT App Platform, upon valid payment of the premium / fee. You are required to review the terms and conditions of your insurer before completing your booking, and the specific terms and conditions imposed by Insurance Company, can be accessed at www.eltapp.com. You understand that we incur no liability for any loss you may suffer when using our services and your only resources shall be to make claims under the applicable insurance policy.
You warrant, undertake and guarantee to us that:
LIABILITY
User agrees that neither Company nor its group companies, directors, officers or employee shall be liable for any director/and indirect or/and incidental or/and special or/and consequential or/and exemplary damages, resulting from the use or/and the inability to use the service or/and for cost of procurement of substitute goods or/and services or resulting from any goods or/and data or/and information or/and services purchased or/and obtained or/and messages received or/and transactions entered into through or/and from the service or/and resulting from unauthorized access to or/and alteration of user's transmissions or/and data or/and arising from any other matter relating to the service, including but not limited to, damages for loss of profits or/and use or/and data or other intangible, even if Company has been advised of the possibility of such damages.
User further agrees that Company shall not be liable for any damages arising from interruption, suspension or termination of service, including but not limited to direct and indirect or/and incidental or/and special consequential or/and exemplary damages, whether such interruption or/and suspension or/and termination was justified or not, negligent or intentional, inadvertent or advertent.
User agrees that Company shall not be responsible or liable to user, or anyone, for the statements or conduct of any third party of the service. In sum, in no event shall Company's total liability to the User for all damages or/and losses or/and causes of action exceed the amount paid by the User to Company, if any, that is related to the cause of action.
DISCLAIMER OF CONSEQUENTIAL DAMAGES
In no event shall Company or any parties, organizations or entities associated with the corporate brand name us or otherwise, mentioned at this Website be liable for any damages whatsoever (including, without limitations, incidental and consequential damages, lost profits, or damage to computer hardware or loss of data information or business interruption) resulting from the use or inability to use the Website and the Website material, whether based on warranty, contract, tort, or any other legal theory, and whether or not, such organization or entities were advised of the possibility of such damages.
Refund and Cancellation Policy
Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.
In case of dissatisfaction from our services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows:
Cancellation Policy
For Cancellations please contact us via contact us link.
Requests received later than 24 hours prior to the end of the current service period will be treated as cancellation of services for the next service period.
Refund Policy
We will try our best to create the suitable design concepts for our clients.
In case any client is not completely satisfied with our products we can provide a refund.
If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.
We generally do not refund any charges received from your side for any services delivered through the ELT App Platform. However, in cases or erroneous transactions and other similar exceptional cases, you can write to us www.eltapp.in with all the relevant details, and we shall consider any refund on a case-to-case basis, at our sole discretion.
Prohibited Activities
You agree not to use the ELT App Platform for illegal, harmful, misleading, fraudulent or other malicious purposes or to post, disseminate or communicate any unlawful, defamatory, obscene, lewd, excessively violent, harassing, sexually explicit or otherwise objectionable subject matter or for the transmission of material that contains viruses or other malicious code, or that which infringes or may infringe intellectual property or other rights of another person. You agree not to use the Services for the transmission of “junk mail”, “spam”, “chain letters”, “phishing” or unsolicited mass distribution of email. You agree to indemnify us for any liability on us which may arise due to your misuse of the ELT App Platform.
Despite these prohibitions, content communicated by other users of the ELT App Platform may contain inaccurate, inappropriate, offensive or sexually explicit material, products or services, and we assume no responsibility or liability for this materials.
Without assuming any obligation to do so, we may delete any Content or suspend any account associated with it, that we have reasonable grounds to believe violates the Terms of Service, any applicable law, or that may be offensive or illegal, or violate the rights, harm, or threaten the safety of any person.
Inactive Accounts Policy
We reserve the right to disable or deactivate unpaid user accounts those are inactive for more than [180] days, at our sole discretion. In the event of such termination, all data associated with such account may be deleted. We will provide you prior notice of such termination by email.
Monitoring
We reserve the right (but have no obligation) to monitor all activities on your account to ensure compliance with the Terms of Service and applicable law.
Service Communication
We may contact you with service-related communication, from time to time, including any notices required by law, in lieu of communication by postal mail or important notices pertaining to our arrangement. We shall use the contact information provided at the time of registration and you should ensure that they are up-to-date. We may also use contact information to send you other messages, such as updates, user communications, newsletters, changes to features of the ELT Platform, or our offers.
Third Party Links and Interaction
Additionally, we may provide hyperlinks though the ELT App Platform, or any other form of link or redirection of your connection to other sites (“Third Party Sites”). Links to these Third Party Sites are provided solely for your convenience and in no way does the inclusion of any link on the Site or Services imply our affiliation or endorsement of the linked site, their business practices (including their privacy policies) or any information therein. We expressly disclaim responsibility for the accuracy, quality, legality, nature, availability or reliability of Third Party Sites linked to by or through the ELT App Platform.
You release us, our officers, employees, agents and successors from claims, demands and damages of every kind or nature arising out of or related to any disputes with other users and / or third parties.
Intellectual Property
You acknowledge and agree that we and our licensors retain ownership of all intellectual property rights (including applicable copyrights, trademarks and other proprietary rights) of any kind on the ELT App Platform, and our websites, emails, platforms, mobile sites, applications, other products and/or services. We are not granting any license to you under any of those intellectual property rights by virtue of these Terms of Service. You further acknowledge and agree that we retain ownership and control over the “look and feel” and substance of our tools, widgets, buttons, applications and the like. We reserve all rights that are not explicitly granted to you in under these Terms of Service.
Our trademarks, logos, service marks, images, trade names, designs, page headers, button icons, scripts and other distinctive branding features constitute our intellectual property and may not be copied, imitated, or used, in whole or in part. You agree not to infringe any intellectual property rights when you use the ELT App Platform and that you will indemnify us for any claims which may arise on us in this regard.
We have invested substantial time and effort into developing the ELT App Platform and it contains our own or licensed intellectual property. You further agree not to breach our intellectual property rights or attempt to reverse-engineer or discover the source code (by any means) of the ELT App Platform. You agree that any infringement of these restrictions will cause us irreparable loss.
ELT Wheels
Pay/collect cash for me
Disclaimer of Warranties
We do not warrant that:
Limitation of Liability
You expressly understand and agree that ELT App, its affiliates and subsidiaries, and their respective officers, directors, agents, co-branders or other partners, and employees shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if we have been advised of the possibility of such damages), resulting from:
or
Your sole and exclusive remedy for any dispute regarding the ELT App Platform, with us or any of the persons detailed above shall be termination of your relationship with us. In no event shall our entire liability to you in respect of any Service, whether direct or indirect, exceed the fees paid by you towards the services in question.
We shall not be liable for any claims which may arise out of our arrangement and your only recourse for any loss you may suffer will be under the applicable insurance policy you may take for the consignment of the goods. You shall indemnify us against any claims which may arise out of your interactions with your customers or actions of your customers pursuant to your use of the ELT App Platform. The ELT App Platform does not conduct any independent verification and does not undertake any liability arising due to your use of the ELT App Platform.
Notwithstanding anything contained in the terms of service or the goods receipt / consignment note / goods forwarding note, you acknowledge and agree that we shall not incur any liability for any damages of any kind arising from the use of the service provided by us, including, but not limited to direct, indirect, incidental, punitive, and consequential damages. Further, we shall not be responsible for any loss you may suffer for any reason whatsoever, including due to non-compliance with applicable law or these terms of service, or arising out of any event beyond our control, including but not limited to, acts of god including earthquakes, cyclones, storms, flooding, fire, disease, fog, snow or frost or other natural calamities or disasters, war, accidents, acts of public enemies, strikes, embargoes, perils of the air, local disputes or civil commotions, national or local disruptions in transportation networks and mechanical problems to modes of transport or machinery, latent defects or inherent vice in the contents of the consignment, criminal acts of third parties such as theft and arson, etc.
If the receiver / consignee refuses to accept delivery, we will try to contact you and discuss the appropriate action, and if we are not able to contact you then we reserve the right to dispose of the consignment in the appropriate manner. You agree to pay us any costs we incur in forwarding, disposing of or returning the consignment and our charges, if any.
Indemnification
You agree to indemnify, defend, and hold harmless ELT App, its affiliates and subsidiaries, and their respective officers, directors, agents, co-branders or other partners, and employees and its agents from and against any claim, demand, loss, damage, cost, or liability (including reasonable attorneys' fees) arising out of or relating to:
Changes to the ELT App Platform
We reserve the right at any time (and from time to time) to modify, suspend, or discontinue providing the ELT App Platform or any part thereof with or without notice. We will not be liable to you or to any third party for any modification, suspension or discontinuance of the ELT App Platform.
Amendment of these Terms of Services
We may amend, modify, change, add or remove portions of these Terms of Service at any time without notice to you. The latest Terms of Service will be posted at this URL, and you should review the Terms of Service each time before you use the ELT App Platform. By your using the ELT App Platform, you are presumed to have notice of the latest version of the Terms of Service.
Term and Termination
You may terminate your account and end your use of the ELT App Platform at any time. You have the right (at our sole discretion and without any liability to you) for any reason to:
If you terminate your account, we will have no obligation to refund you any fees you may have paid. Upon activating or deactivating your account, these Terms of Service terminate and your access rights to the ELT App Platform immediately cease to exist. Our rights survive the termination of these Terms of Service. Also if you have any points or benefits they may be ceased if you terminate your account and you cannot claim any rights on them. As they are considered the property of ELT each & every time you get it or they expire.
Governing Law and Dispute Resolution
These Terms of Service shall be governed by the laws of the Republic of India without giving effect to any principles that may provide the application of the law of another jurisdiction.
Any controversy or claim arising out of or relating to these Terms of Service shall be settled by binding arbitration in accordance with the requirements of the Arbitration and Conciliation Act, 1996 of India. The venue of the arbitration shall be Rajkot/Gujarat, India and the sole arbitrator shall be appointed by us. The decision of the sole arbitrator shall be final and unappeasable. Notwithstanding the foregoing, we may seek injunctive or other equitable relief to protect our rights in any court of competent jurisdiction. Subject to the foregoing, the Courts in Rajkot shall have exclusive jurisdiction over all matters touching upon this Terms of Service.
General
A failure on our part to exercise or enforce any right or provision of these Terms of Service does not constitute a waiver of such right or provision. If any provision of these Terms of Service is found by a court of competent jurisdiction to be invalid, it shall not invalidate the rest of the Terms of Service which shall remain in full force and effect, and we shall try to give effect to the intention as reflected in the provision. We may assign the agreement between us pursuant to the Terms of Service in whole or in part in its sole discretion without your consent and without notice. Nothing in this Agreement shall prevent us from complying with the law and applicable regulations.
Questions and Suggestions
If you have any questions, suggestions, or require contacting us regarding the Terms of use, or wishing to make a complaint, please fill a feedback form at www.eltapp.com
Contact us
EASY LOCAL TECH